What do our patients expect in terms of treatment outcomes?

Media Type:
Just Ask
Duration:
58 mins
Credits:
N. Nänni

In the latest episode of the EAO’s *Just Ask* series, Professor Nadia Nänni, a leading figure in reconstructive prosthodontics, joined Stefan to discuss patient expectations regarding treatment outcomes. The conversation centred around how dental professionals should balance clinical expertise with patients' personal desires for aesthetic improvements.

Nänni began by highlighting the importance of understanding both the scientific evidence and the patient's perspective. She shared a case where a patient requested root coverage for mild gum recession. Nänni emphasized that while such procedures can be invasive, understanding the patient’s daily challenges, such as sensitivity or self-esteem concerns, is crucial. She noted that treatment decisions should be made collaboratively, taking into account the benefits, potential risks, and the patient's life context.

A significant point discussed was the difference in expectations between professionals and patients. Often, dentists may focus on technical perfection, but Nänni pointed out that patients may be more concerned with comfort and a natural outcome rather than achieving clinical ""perfection."" She encouraged clinicians to focus on what matters most to the patient, whether it’s the longevity of the restoration or the aesthetic result.

The episode also explored how age and invasiveness factor into treatment decisions. For instance, in cases involving younger patients, Nänni suggested less invasive procedures may be preferable due to the potential for changes in dental structures over time. Furthermore, she underscored the importance of educating patients on their options and discussing long-term outcomes to ensure they feel comfortable with the decision.

Overall, the discussion called for a patient-centred approach, where clinicians focus not just on the technicalities of the procedure, but on ensuring the patient's expectations and needs are realistically addressed. Nänni’s insights were a reminder to always view dental treatment from both a professional and a human perspective.