Privacy Policy

Data protection policy

The information transmitted by the Client on the Site makes it possible to process and perform reservations.

Pursuant to the article 32 of the “Loi Informatique et Libertés” of January 6, 1978, amended by the law 2004-801 of August 6, 2004, the information indispensable for processing and executing the registrations are indicated by an asterisk in the Site pages.

The other requests for information calling for an optional answer or the Client’s interest related information for the offers likely to be proposed are intended for better knowing him and improving the proposed services as well.

In pursuance of the law n° 78 of January 6, 1978, amended by the Law of 2004-801 of August 6, 2004, the Client has, at any moment, a right of, access, amendment, correction, suppression of the data concerning him (art.39 and following of the “Informatique et Libertés” Law. In order to exercise it, the Client can contact the EAO, by writing to its webmaster at the following address: EAO Office, 38 rue Croix des Petits Champs, 75001 Paris (France), or by sending an e-mail to the address mentioned on the Site.

Our Privacy Policy has been updated to be compliant with the new law General Data Protection Regulation. Click here to read our Privacy Policy.

The EAO is likely to send to the Client, by any means, (electronic or paper) information allowing him to better know and use their respective sites, to give him the benefit of the promotional offers webcasted on these sites and propose him offers from their Partners and this, while strictly respecting the provisions of the amended “informatique et libertés” Law, subject to the Client’s previous consent or opposition. 

In addition, the EAO is likely to transmit the information relating to the Client reservation to its insurance company. This transmission allows the EAO to fight bankcard fraud. The appearance of an outstanding payment due to a fraudulent use of a bankcard will result in the registration of the references relating to the reservation of the Client who is at the origin of this outstanding payment, in a “payment incidents” file implemented by the insurance company and placed under its responsibility.

Refund policy

Membership fees are non-refundable.

Please visit www.congress.eao.org for information about registration fees for the EAO annual congress.

Refund policy for EAO Master Clinician Courses and EAO Education Programme is specified on the registration platform.

Cancellation policy

Membership cannot be cancelled.

Please visit www.congress.eao.org for information about registration fees for the EAO annual congress.

Cancellation policy for EAO Master Clinician Courses and EAO Education Programme is specified on the registration platform.